FIVE THINGS TO CONSIDER WHEN BUYING A SUPPORT AGREEMENT
NOT ALL RESELLERS OFFER EQUAL SERVICE.
Only Full-Service resellers have access to all of our training, tools and support resources. Ask your reseller what their certification level is before you sign anything.
ARE THEY EXPERIENCED?
Our Founder, Glenna Short, has been in the healthcare field for over 25 years. She is a Registered Nurse, and has been a certified McKesson VAR since 1995.
ARE THEY FLEXIBLE?
Do they offer a variety of support options (Hourly, Monthly, Annual) or do they want to lock you into a long-term contract ASAP?
WHAT ISN'T COVERED?
Do their support agreements include both on-site and off-site support? Does it cover Data Corruption? Do they charge for patches and preventative maintenance?
DO THEY HAVE A PRICE GUARANTEE?
Easy PC Solutions will beat any advertised price on identical services from any Wisconsin area Full-Service VAR (Certified Diamond Level).