COVID-19 UPDATE: HOW OVERLAKE EYECARE IS PREPARING AND RESPONDING
May 7th, 2020 In response to recent COVID-19 concerns, we are writing to assure our patients that we are taking recommended precautions. Our team is back and we are fully operational at our Bellevue office and new Kirkland office. We are here to help with your EyeCare needs. Our doctors and staff wear N95 masks, we thoroughly sanitize and clean exam rooms and equipment before and after every patient and are limiting the number of patients in the office. We encourage our patients to wait in their own car until we are ready for them with text message alerts. We also have telemedicine appointments for those that prefer care from their own home. Stay safe and take extra precautions. We are here to help and together we will get through this! |
March 19, 2020 As the situation around the 2019 Novel Coronavirus (COVID-19) continues to develop, our paramount concern has been for the health and safety of our patients and staff. Several weeks ago, Overlake EyeCare established a task force led by our providers to plan for the potential impacts of COVID-19. While this is not an exhaustive list, here are some of the precautions we’re taking across our medical offices. Clinic Hours: We’re temporarily adjusting clinic hours to better serve customers and communities in response to COVID-19. Beginning Thursday, March 19, our Bellevue clinic will be open from 8 am to 12 noon Monday through Friday. Our Kirkland office will be closed until further notice. As an essential eye care provider to the communities we serve, we’re committed to keeping our clinic open just as we always do during times of crisis and natural disaster. Patients depend on us for urgent eye care needs. We will cease providing any routine eye care and limit care to urgent and emergent eye care. The adjusted hours will give our clinic the ability to staff appropriately and provide additional time to perform cleaning. As part of our normal practice, our office is cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we’re increasing the frequency of cleaning and general hygiene maintenance in our office. We’re also stepping up our efforts to disinfect high-traffic and high-touch areas like, door handles, countertops and bathrooms, hourly as well as posting signage about hand-washing and other preventative actions. |